Kickstart Your BPO Career with American Express | Customer Support Jobs
Are you actively searching for “jobs hiring near me” or exploring top customer support jobs in Delhi NCR? Look no further! American Express, a global leader in financial services, is offering a fantastic opportunity for experienced professionals to join as Customer Service Associates (Voice) in a hybrid working model across Gurgaon, Noida, and Delhi NCR. Whether you're passionate about resolving customer queries or looking to elevate your career in an international voice process, this might just be the opportunity you’ve been waiting for.
Why This Role Is for You:
If you’ve been typing “customer support jobs in Delhi NCR” or “customer support jobs near me”, American Express offers not just a job, but a fulfilling career path with industry-leading benefits and a positive work culture.
Key Responsibilities:
Deliver an outstanding customer experience to card members through voice support.
Efficiently resolve queries while following company procedures and maintaining high quality.
Understand customer needs and suggest relevant products and services.
Maintain compliance with company standards and handle calls with professionalism.
Contribute to continuous improvement by sharing feedback and suggesting workflow enhancements.
What You Need to Bring:
Minimum 1-year international voice experience in a customer service role.
Excellent English communication skills.
Strong problem-solving and decision-making abilities.
Ability to work in 24/7 rotational shifts, including night shifts.
Basic proficiency in MS Office (Word, Excel, PowerPoint).
Previous sales experience is a plus.
Location & Work Mode:
Looking for “jobs near me in Delhi NCR”? You’re covered!
Work Type: Hybrid (mix of work from home and office)
Locations: Gurgaon / Gurugram, Noida, Delhi NCR
Perks & Benefits:
Competitive base salary with attractive bonus incentives
Flexible hybrid work options
Paid parental leave (location-based)
Comprehensive health insurance (medical, dental, vision)
Retirement and financial well-being support
Global wellness programs & mental health counseling
Career development & upskilling opportunities
Education & Eligibility:
Graduation not mandatory
Strong interpersonal, communication, and listening skills
Passion for delivering top-notch customer service
Why Join American Express?
American Express is not just offering customer service representative roles, but empowering you to build a long-term career in one of the most respected global brands. It’s a company where your well-being, development, and work-life balance truly matter.
Still Searching for “Jobs Hiring Near Me”? Apply Now!
This is one of the most rewarding customer support jobs in Delhi NCR. Don’t miss out on the chance to become part of an inclusive and dynamic team.
✨ Apply today and be part of a company that values excellence, integrity, and your growth.