SpiceJet is Hiring! Top Opportunity for Customer Service Jobs in Delhi NCR
Looking for customer service jobs or jobs near me that offer great career growth, a hybrid working environment, and a chance to work with one of India’s top aviation companies? SpiceJet is now hiring for the role of Executive/Sr. Executive - Customer Experience at its Gurugram location, and this could be the opportunity you’ve been waiting for!
About the Role
SpiceJet is inviting freshers and experienced professionals (0–4 years) to join its Customer Experience Department. This full-time, permanent position offers a hybrid working model and is open to graduates from any stream.
If you’ve been searching for customer support jobs in Delhi or customer service representative jobs, this position offers an exciting opportunity to work in a dynamic, fast-paced environment where your communication and problem-solving skills can truly shine.
Job Highlights
Role: Executive/Sr. Executive – Customer Experience
Experience: 0–4 years
Location: New Delhi, Delhi NCR (Gurugram)
Work Type: Hybrid (Work from Home + Office)
Industry: Aviation
Responsibilities
Handling customer complaints and conducting root cause analysis
Ensuring high-quality communication through emails and social media
Liaising with internal teams for issue resolution
Drafting internal SOPs and implementing customer feedback
Leading benchmarking exercises and improving internal processes
Supporting HR in onboarding, training, and performance reviews
Collaborating with regulatory bodies for complaint redressal
Required Skills
Excellent written and verbal communication skills
Strong decision-making and problem-solving abilities
Proficiency in MS Office (Word, Excel, PowerPoint)
Ability to work under pressure with a customer-first attitude
Whether you’re looking for customer support jobs in Delhi NCR or browsing through jobs hiring near me, this SpiceJet opening offers both professional exposure and skill development opportunities in one of the most customer-focused roles in the aviation sector.
Why Apply?
If you're someone who thrives in customer-facing roles, has an eye for detail, and believes in creating delightful customer journeys, then this is your calling. Customer service jobs like this are not just about answering queries—they’re about representing a brand that connects people across the globe.
Important Note
SpiceJet does not charge any fees for job applications. All communication will come from official channels. To apply or confirm job listings, contact careers@spicejet.com or custrelations@spicejet.com directly.
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SpiceJet is ready to welcome passionate professionals who want to take their customer service career to new heights. Apply today and let your career take flight!